Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 10, 2025

1. Information We Collect

1.1 Personal Information

When you create an account with API Store, we collect the following personal information:

  • Name (first and last name)
  • Email address
  • Company name (optional)
  • Phone number (optional)
  • Country of residence
  • Password (encrypted and stored securely)

1.2 Usage Information

We automatically collect certain information about your use of our services:

  • API usage statistics (endpoints called, response times, success rates)
  • IP addresses and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on our platform
  • Referral sources

1.3 Payment Information

When you make a purchase, we collect payment information through our secure payment processor. We do not store credit card details on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Provision

  • Provide access to our APIs and services
  • Process payments and manage subscriptions
  • Authenticate users and prevent unauthorized access
  • Track API usage and enforce rate limits

2.2 Communication

  • Send service-related notifications and updates
  • Respond to support requests and inquiries
  • Send marketing communications (with your consent)
  • Notify you of important changes to our services

2.3 Service Improvement

  • Analyze usage patterns to improve our APIs
  • Develop new features and services
  • Monitor service performance and reliability
  • Conduct research and analytics

2.4 Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform:

  • Payment processors for billing and subscription management
  • Cloud hosting providers for data storage and processing
  • Analytics services for usage tracking and improvement
  • Email service providers for communications

3.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users
  • Investigate or prevent fraud or security issues

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

4.1 Technical Safeguards

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and vulnerability assessments
  • Secure coding practices and regular updates

4.2 Organizational Safeguards

  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection and privacy
  • Regular review and update of security policies
  • Incident response procedures for data breaches

Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account Information: Retained while your account is active and for 2 years after closure
  • Usage Data: Retained for 3 years for analytics and service improvement
  • Payment Records: Retained for 7 years for accounting and legal compliance
  • Support Communications: Retained for 2 years after the last interaction

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format
  • View your API usage statistics and account details

6.2 Correction and Updates

  • Update your account information at any time
  • Correct inaccurate or incomplete data
  • Change your communication preferences

6.3 Deletion and Restriction

  • Request deletion of your account and personal data
  • Restrict processing of your information
  • Object to certain uses of your data

6.4 Communication Preferences

  • Opt out of marketing communications
  • Choose which notifications you receive
  • Update your communication preferences in your account settings

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns:

7.1 Types of Cookies

  • Essential Cookies: Required for basic platform functionality
  • Analytics Cookies: Help us understand how you use our platform
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (with consent)

7.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by data protection authorities
  • Other appropriate safeguards as required by applicable law

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to your registered email address
  • Displaying a prominent notice on our platform

Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@apistore.store
  • Address: API Store Privacy Team, Emaphepheni, Piet Retief, Mpumalanga
  • Phone: +27814496414

For data protection inquiries, you can also contact our Data Protection Officer at dpo@apistore.store.