Support Center

Get help with API integration, troubleshooting, and technical support

🚀 Quick Start Guide

New to our APIs? Follow these steps to get started:

  1. Register: Create your free account at API Store
  2. Get API Key: Generate your API key from the dashboard
  3. Choose API: Browse our API categories and select the one you need
  4. Test Integration: Use our sandbox environment to test APIs
  5. Integrate: Follow our documentation and code examples

❓ Frequently Asked Questions

How do I get my API key? +

After registering and logging in, go to your dashboard and click on "API Keys" section. You can generate a new API key there. Keep your API key secure and never share it publicly.

What are the rate limits for different plans? +

Free plan: 1,000 calls/month. Starter: 5,000 calls/month. Pro: 50,000 calls/month. Premium: 1,000,000 calls/month. Rate limit headers are included in all responses.

How do I handle API errors? +

All APIs return consistent error responses with HTTP status codes. Check the response for error details and refer to our documentation for specific error codes. Common errors include 401 (unauthorized), 429 (rate limited), and 500 (server error).

Can I test APIs before subscribing? +

Yes! We provide a free tier with 1,000 calls/month for testing. You can also use our sandbox environment to test APIs without using your quota. All APIs are available in the free tier with basic functionality.

How do I upgrade my subscription plan? +

Log in to your dashboard and go to the "Billing" section. Click on "Upgrade Plan" next to your current plan and follow the payment process. Your new plan will be activated immediately after successful payment.

What payment methods do you accept? +

We accept all major credit cards, debit cards, and bank transfers through our secure payment processor. All payments are processed securely and your billing information is encrypted.

Is there a free trial available? +

Yes! Our free plan includes 1,000 API calls per month with access to all basic APIs. This is perfect for testing and small projects. No credit card required to get started.

📞 Contact Support

Need more help? Our support team is here to assist you:

Other Ways to Reach Us:

  • Email: support@apistore.store
  • Response Time: Within 24 hours for all inquiries
  • Priority Support: Pro and Premium customers get priority support
  • Business Hours: Monday - Friday, 9 AM - 6 PM (GMT+2)

🔧 Troubleshooting

Common issues and solutions:

API Key Issues

  • Make sure your API key is included in the X-API-Key header
  • Check that your API key is active and not expired
  • Verify you're using the correct API key for your account

Rate Limiting

  • Check your rate limit headers in API responses
  • Consider upgrading your plan if you need more calls
  • Implement exponential backoff for retries

Network Issues

  • Check your internet connection
  • Verify the API endpoint URL is correct
  • Check if your firewall is blocking the requests